What is a Priority Pass?
A Priority Pass is a paper or electronic form initiated by any staff or faculty member which designates a student to receive priority student services. You can access Priority Passes here.

Who needs a Priority Pass?
Any student with an acute, urgent, personal challenge that is out of the ordinary and might prevent the student from being successful at Butte College can be given a Priority Pass to receive appropriate services. (Early Alert is not designed to allow students to ‘go to the front of the line’ for needs that are shared by all – such as the need for planning prior to registration.)

How do I refer a student to receive priority services?
Complete one paper or electronic Priority Pass for each service to which the student is being referred.

For Paper Priority Passes:
You can access Priority Passes in your department office or by clicking here,  Priority Pass. Make sure you fill in the student ID number and date on a paper Priority Pass.

Give the student the white copy of the Pass and the list of service providers.

Send the pink copy to the Office of the Vice President of Student Services (Campus Center 141) via intercampus mail. If you printed the Priority Pass from this website it will not be in its color-coded triplicate form. Instead, simply send a duplicate copy of the paper referral to the Office of the VP of Student Services, so we know you made a referral.

Keep the yellow copy for your own records, or shred this copy in order to protect student confidentiality.

The student will give the white copy to the service provider.

For Electronic Priority Passes: 
Go to WebAdvisor via MyBC, choose Early Alert and then click Create Referral. If you are using an electronic Priority Pass, give the student a copy of the referral confirmation page or instruct them to print out the referral email sent to them. The student will give the printout to the service provider.

Can a student refer himself?
No, a student cannot refer himself, but can talk to any staff or faculty member who can initiate a Priority Pass for the student.

Will the student get immediate help if I give her a Priority Pass?
The student will receive priority services. Depending on the service provider, the student may be seen immediately or as soon as possible.

What kinds of services are available for students in need?
Students can receive services from Assessment, Career Center, Center for Academic Success, Counseling, Disabled Student Programs and Services (DSPS), Extended Opportunity Programs and Services (EOPS), Financial Aid, Food Pantry, Job Placement, Library Reference Services, Safe Place and Wellness Program, Student Health Clinic, Transfer Counseling Center, TRiO Student Support Services, and Veterans Affairs.

Who can I talk to if I have other questions?
You can call the Counseling Office at 895-2378 or talk to any Committee Member. You can find their phone numbers on the side bar.

Does Early Alert have an office?
No. Early Alert is the name of the process we use for serving our students.