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Service Request

Butte College Automotive Technology

Need Brake Service?

Customer Name (First and Last Name)



Zip Code

Phone Number(s)

Butte College ID# or Employee ID#:

Vehicle Year



Engine Size (example: 1.8L)

VIN# (17 Digit alpha/numerical Located on Left Corner of Dash board, see image below)

Four Wheel Drive
Yes No

Manual Transmission
Yes No

Automatic Transmission
Yes No

4cyl 6cyl 8cyl

Gas Diesel Hybrid Plug-in

Tell us as much as possible about what's happening with your vehicle. You can use the glossary of Vehicle Sounds below to help explain.

Glossary of Vehicle Sounds
Booming - rhythmic sound like a drum roll or distant thunder.
Buzzing - low-pitched vibration, similar to that of a bee.
Chattering - a clicking metallic noise that repeats rapidly.
Chirping - high-pitched noise similar to a bird.
Clicking - rhythmic tapping sound similar to that of a ball-point pen.
Clunking - a dull thumping, like something being dropped.
Grinding - a loud abrasive, metallic noise, often high-pitched.
Growling - low noise like that of an animal.
Humming - continuous noise which may be somewhat melodious.
Knocking - a banging noise with two objects hitting (heavy vs. light) one another.
Rattling - shaking sound, as if something is loose.
Rumbling - a low, gurgling noise.
Squeaking - high-pitched metallic sound, often continuous.
Squealing - high-pitched whine as if something is tearing.
Tapping - light hammering noise that can be rhythmic or intermittent.
Thud - low-pitched metallic thumping.
Thumping - a loud, banging sound.
Whining - high-pitched buzzing sound.

Butte College | 3536 Butte Campus Drive, Oroville CA 95965 | General Information 530.895.2511

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